Dealing With Conflict: Effective Leadership Practices

Based on all the comments on my recent article Dealing With Difficult People, I realized that dealing with conflict is not only a fact of everyday life, but also takes many varied forms. Here are the top 10 suggestions and … Continue reading

Dealing With Difficult People

When I ask people what their biggest challenges at work are, “dealing with difficult people” is usually in the top 5. And when I ask for further explanation or examples, I hear things like “unreasonable,” “always has to be right,” … Continue reading

The True Power of Gratitude

A few years back, after attending a personal development workshop, I experienced the true power of gratitude.  At this session, we were asked to think about someone who made a big impact in our lives and to write a letter … Continue reading

Three Ways to Improve the Results from Your Team

As a business leader, have you ever been frustrated with your team’s ability to follow through and perform to your expectations?  I know I have.  And it’s disappointing when you are responsible for delivering results and you are not getting … Continue reading

Three Ways to be a Better Team Player

Why is it important to be a better team player?  In today’s business environment, with its every-increasing pace and degree of complexity, the need for collaboration is greater than ever.  Very little can be accomplished without the help –or at … Continue reading