Making Conflict Productive

Based on the feedback I’ve had from my previous articles on conflict in the workplace and dealing with difficult people, I’ve learned that this is one of the biggest challenges we face in our daily lives.  And that means that … Continue reading

Dealing With Conflict: Effective Leadership Practices

Based on all the comments on my recent article Dealing With Difficult People, I realized that dealing with conflict is not only a fact of everyday life, but also takes many varied forms. Here are the top 10 suggestions and … Continue reading

Dealing With Difficult People

When I ask people what their biggest challenges at work are, “dealing with difficult people” is usually in the top 5. And when I ask for further explanation or examples, I hear things like “unreasonable,” “always has to be right,” … Continue reading

The True Power of Gratitude

A few years back, after attending a personal development workshop, I experienced the true power of gratitude.  At this session, we were asked to think about someone who made a big impact in our lives and to write a letter … Continue reading

Three Ways to be a Better Team Player

Why is it important to be a better team player?  In today’s business environment, with its every-increasing pace and degree of complexity, the need for collaboration is greater than ever.  Very little can be accomplished without the help –or at … Continue reading