5 Key Principles of Connecting

In my last post, Building Relationships When It Matters Most, I introduced Amy, who was starting a new job and wanted to be more effective in building relationships with her boss, team and co-workers. From our meetings, Amy learned how … Continue reading

When it Comes to Asking Tough Questions, How Well Do You COPE?

Recently I was asked to provide some advice to inexperienced managers about asking “tough questions” to their boss.  Examples included asking for a raise or special consideration, seeking clarification on expectations, getting some feedback or direction about performance and future … Continue reading

3 Signs You Are Not A Good Leader

In my experience coaching, training and facilitating leadership teams, there are three common scenarios that I often hear. Do any of these sound familiar to you? You are continually frustrated with your team’s ability to follow through in a way … Continue reading

5 Benefits of High Performance Coaching

This weekend, I am heading to Santa Clara, California for my annual re-certification as a High Performance Coach. I’m looking forward to 5 intensive days of training and learning with other coaches from around the world who are dedicated to … Continue reading

3 Tips for More Effective Crucial Conversations

I love you but….. Have you ever had one of those conversations in which someone is saying nice things, and you just know there’s going to be a “but” in there? You can’t focus on the nice things because you … Continue reading