What would your business look like today if you still had every customer who ever tried you?
- The average business loses 50% of their customers every five years.
- 68% of people leave a company because of perceived indifference.
- It costs 6 times as much to find a new customer as to keep an existing one
- Most businesses don’t even understand the monetary value of a loyal customer
Questions to Ask Yourself:
- What are you doing to attract and retain your ideal clients?
- How is your current customer retention strategy working for you?
- How confident are you that your team is delivering the customer experience that you want?
Learn how to Deliver the Ideal Customer Experience
Customized Solutions Include:
- Training on Identifying and Attracting Ideal Clients so that you can be more effective
- Assessments that Measure Your Team’s Ability to Deliver Service the way you & your customers expect it
- Surveys to Measure Customer Satisfaction & Loyalty & the Reasons for it so that you can do more of that!