Dealing With Conflict: Effective Leadership Practices

Based on all the comments on my recent article Dealing With Difficult People, I realized that dealing with conflict is not only a fact of everyday life, but also takes many varied forms. Here are the top 10 suggestions and … Continue reading

Dealing With Difficult People

When I ask people what their biggest challenges at work are, “dealing with difficult people” is usually in the top 5. And when I ask for further explanation or examples, I hear things like “unreasonable,” “always has to be right,” … Continue reading

The True Power of Gratitude

A few years back, after attending a personal development workshop, I experienced the true power of gratitude.  At this session, we were asked to think about someone who made a big impact in our lives and to write a letter … Continue reading

5 Steps to Greater Resilience: Recovering from Election Day

Yesterday was a difficult and emotional day for many Americans.  Regardless of whether you got your way or not, the anger and frustration that has marked this very, very long campaign continued.  Added to it was a fair degree of … Continue reading

Life Lessons from The Big Redhead

Hard work, discipline and overcoming adversity were the main themes when I recently attended Seton Hall University’s Executive Suite Series, featuring the legendary Bill Walton. As part of the renowned UCLA Basketball program that won seven straight national titles (a … Continue reading